Privacy Policy
Effective date:
This Privacy Policy explains how KEW·I PROJECTS (“we”, “us”, “our”) collects, uses, discloses and protects your information when you visit https://kewiprojects.com (the “Site”), contact us, submit an enquiry, or engage us for exhibition booth related services.
1) Information We Collect
- Contact details: name, company name, email address, phone number, WhatsApp contact and other details you provide.
- Project details: event name, venue, booth size, booth type, floor plan, requirements, budget range, artwork, drawings, exhibitor manuals and other files you send to us.
- Communication records: enquiry messages, quotations, invoices, payment records and service-related correspondence.
- Technical data: IP address, device type, browser type, pages viewed, cookies, analytics data and similar website usage information.
2) How We Use Your Information
- To respond to enquiries and communicate with you about your project.
- To review booth requirements, prepare proposals, quotations, invoices and project documents.
- To coordinate design, printing, fabrication, rental, installation, dismantling and organiser-related requirements.
- To operate, maintain, secure and improve our Site and services.
- To comply with legal, tax, accounting and business record obligations.
- With your consent, to send service updates or useful resources related to our services. You may opt out at any time.
3) Sharing with Third Parties
We may share necessary information with trusted third parties for legitimate business purposes, such as subcontractors, fabrication teams, printers, installers, rental suppliers, logistics providers, venue or organiser representatives, hosting providers, analytics tools, email services, accounting tools and payment-related service providers.
We only share information where reasonably necessary to respond to your enquiry, prepare a quotation, deliver services, manage project requirements, operate our business or comply with legal obligations. We do not sell your personal data.
4) Cross-Border Processing
As our services may involve projects across Singapore, Malaysia, Thailand, Indonesia and other locations, your information may be processed or shared across borders where necessary for enquiry handling, quotation, project coordination, production, delivery, installation or related support.
5) Cookies & Analytics
We may use cookies and similar technologies to remember preferences, understand Site usage, improve user experience and monitor website performance. You can control or disable cookies through your browser settings. Some Site features may not work properly if cookies are disabled.
6) AI, Search Engines & Public Content
Public, non-personal content on this Site, such as service descriptions, FAQs, portfolio descriptions or blog content, may be indexed by search engines and AI systems. These systems may analyse, summarise or reference public website content.
We do not intentionally provide private enquiry submissions, contact form details, project files, quotation details or client communications for AI model training.
7) Data Retention & Security
We keep personal data only for as long as reasonably necessary for the purposes described in this Policy, including enquiry handling, project delivery, accounting, legal compliance and business record purposes.
We use reasonable technical and organisational measures to protect your information. However, no method of online transmission or electronic storage is completely secure.
8) Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal data. You may also withdraw consent where processing is based on consent. We may need to verify your identity before processing your request.
Certain information may need to be retained where required for legal, tax, accounting, dispute resolution, fraud prevention or legitimate business purposes.
9) Third-Party Links
Our Site may contain links to third-party websites, platforms or services. We are not responsible for the privacy practices, content or security of third-party sites. Please review their privacy policies before providing personal information.
10) Applicable Law
This Policy is prepared with reference to applicable personal data protection requirements in Malaysia. Where our services, clients or projects involve Singapore, Singapore personal data protection requirements may also apply where relevant.
11) Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or wish to make a personal data request, please contact us:
- Email: info@kewiprojects.com
- WhatsApp: Chat via WhatsApp